Privacy Policy
Last updated: September 2, 2026
What We Collect
When you join our waitlist, apply to become a host, or otherwise contact us, we collect the information you provide directly, such as:
- Name, email address, phone number, and city/ZIP code
- For prospective hosts: pet care experience, services offered, rates, and any certifications you list
- Any messages you send us through forms or email
Once booking and payments are live, we will also collect information needed to process bookings, run required background checks on hosts, and handle payments through our payment processor.
How We Use It
- To respond to you, follow up on your waitlist or host application, and let you know when we launch in your area
- To match pet owners with hosts and facilitate bookings once the platform is live
- To meet legal, safety, and insurance requirements — including verifying host background checks
- To improve RoCo's PetBnB and communicate updates about our Nebraska launch
What We Don't Do
- We do not sell your personal information to third parties.
- We do not share your contact information with other users without your permission.
Third-Party Services
We plan to rely on trusted third parties to operate the platform, including a payment processor (e.g. Stripe) for handling bookings, and a background-check provider for verifying hosts. These providers will have their own privacy practices governing information you provide directly to them.
Your Choices
You can ask us to remove you from our waitlist or delete your information at any time by emailing rocospetbnb@outlook.com.
Contact Us
Questions about this policy? Reach out to Cody Houston (Lincoln, NE) or Racheal Rowse (Ord, NE) at rocospetbnb@outlook.com.